2. HSBC Bank
  3. China
  4. Hong Kong

HSBC Bank

Shop No. G6 , 6A & G7, G/F, Site 4, Whampoa Garden, Hung Hom, Kowloon

Whampoa Garden Branch

1.0/5 1 Ratings

About

  • Address: Shop No. G6 , 6A & G7, G/F, Site 4, Whampoa Garden, Hung Hom, Kowloon Large Map & Directions
  • Phone: 02233 3000
  • Fax: None
  • Sevices: Cash Withdrawal,Cash Deposit,Cash Withdrawal HKD and RMB,Wheel Chair Access Branch,Foreign currency exchange,Cheque Deposit,Passbook Update
  • Lobby Hours:
    • Sunday: Closed
    • Monday: 09:00 - 16:30
    • Tuesday: 09:00 - 16:30
    • Wednesday: 09:00 - 16:30
    • Thursday: 09:00 - 16:30
    • Friday: 09:00 - 17:00 Closed Now
    • Saturday: 09:00 - 13:00
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Reviews & Feedback

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1/5

To whom it may concern I am a premier customer with for more than 10 years. My RM, To Ka Yi and her team member Wendy Yung are extremely irresponsive. I am not sure what is the purpose of them having a job as RM. 8 out of 10 times when I emailed To Ka Yi, she is on leave and her cover, Wendy is also on leave. Occasionally, I get a response from them when I wanted to put money into FD. I have tried to repeatedly communicate with them, asking To Ka Yi to call me as I would like to learn more about maximising my portfolio but she has ignored my email. The only response i got from her was an email asking me whether I have any other email. I responded saying no, and no follow up response. This is the treatment I get from this bank. I am now keeping the bare minimum with this bank. Extremely disappointing service!!!!!

Jasmine Tan ● Jun. 24, 2025

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